Home / Legal
The contents of Ashleen Singh’s website, including all written information and materials, such as text, graphics, images, and other material (hereafter “Content”) are for general informational purposes only and are not intended nor should be relied upon for any medical, therapeutic or psychological advice. The Content is not intended to be a substitute for professional medical diagnosis, treatment, or advice.
Always seek the advice of your physician or other qualified health professional with any questions you may have regarding your personal situation or medical condition. That is the only way proper medical advice can be provided.
Never disregard professional medical advice or delay in seeking it because of something you have read or seen on Ashleen Singh’s website. If you think you may have a medical emergency, call your doctor or your local emergency contact immediately.
This privacy policy (hereinafter “Privacy Policy”) deals with the protection of Your privacy while You use Our website, which is hereinafter referred to as “the Product” and located at: ashleensingh.com (Effective Date 28/07/2021).
The Product is owned and operated by Ashleen Singh.
We are committed to the protection of Your privacy while You use the Product.
This Privacy Policy only applies to the Product. The Product may contain links to other websites or applications, but if that is the case, this Privacy Policy does not apply to any of those linked websites or applications.
We gather certain information from users of the Product, so this Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
By continuing to use the Product, You acknowledge that You have had the chance to review and consider this Privacy Policy, and You agree to it. This means that You also consent to the use of Your information and the method of disclosure as described in this Privacy Policy. If You do not understand the Privacy Policy or do not agree to it, please do not use the Product.
1. Definitions
Company IP: Includes the contents, layout, design, colours, appearance, graphics, and imagery of the Website, Content and Materials, and all copyrights, trademarks, trade secrets, patents and other intellectual property contained in the Product.
Content: Any writing, images, audiovisual content, or other information published on the Product.
Effective Date: The date that this Privacy Policy comes into force.
Goods: Any or all goods provided by or on the Product.
Items: Any and all of the Product, Goods, Services, Content and Materials collectively.
Materials: Any materials, information or documentation We provide to You in connection with Your use of the Goods or Services or Product.
Parties: Both You (the user of the Product) and Us (the owner of the Product).
Personal Information: Information that We obtain from You in connection with Your use of the Product.
Privacy Policy: This document.
Product: The website and all related pages, blogs, forums, and other content at https://elevateenergee.com/.
Services: Any or all services provided by or on the Product.
Third Party Links: Links to websites, content, or materials not controlled by Us.
Third Party Service Provider: A third party providing services that assist Us, including web hosting, IT, payment processing, and delivery.
Us / We / Our / Owner: Refers to Ashleen Singh and representatives.
You / Your: The user of the Product.
Your Content: Any Content posted or added to the Product by You or on Your behalf.
2. Interpretation
Words referring to one gender include all genders.
Singular words include the plural and vice versa.
Words referring to persons include companies and organisations.
Headings are for convenience only.
Each Party must take reasonable steps to give full effect to this Privacy Policy.
A duty not to do something includes not allowing it to be done.
3. Type of Information and How It Is Collected
We collect information through automatic tracking systems and voluntarily provided data.
You may be required to register to access features, during which we collect:
Name, address, email, phone number, date of birth.
By registering, you consent to this collection and use.
You may also need to provide additional data when using features such as:
Making purchases
Receiving notifications
Commenting or participating in forums
Participating in workshops, surveys, or competitions
We may request additional information for improving our services.
4. Cookies
We do not use cookies in connection with the Product.
5. How Your Information Is Stored
While no data transmission is 100% secure, we take reasonable steps to protect Your Personal Information using appropriate physical, digital, and managerial safeguards.
6. Third Parties
We may share Your information with third-party service providers for hosting, analytics, fulfilment, and more.
Some providers may be located outside Australia, including in Europe and the USA.
We only share Your information with providers that meet Our privacy standards.
Your Personal Information may also be shared to comply with legal obligations or protect safety.
7. Related Entities
We may share Your Personal Information with trusted affiliates or subsidiaries if they follow this Privacy Policy.
8. Combining Information
We may aggregate Your information for insights or improvements. Aggregated data may be shared if it does not identify You.
9. How Your Information Is Used
Your Personal Information may be used for:
Order fulfilment
Customer service
Marketing and advertising
Product updates
Market research
10. Vulnerable Users
We may collect demographic-only data from vulnerable users (e.g. children or elderly) for service development purposes.
11. Merger, Restructure or Sale of Our Business
Your Personal Information may be transferred in the event of a sale, merger, or restructuring of the business.
12. Information You Release
We are not responsible for Personal Information You share publicly on the Product.
13. Email Opt-In/Out
To opt out of emails, follow the link in our emails or contact us at information@ashleensingh.com.
14. Accessing, Updating and Correcting Your Personal Information
You may contact us at information@ashleensingh.com to access, update, or correct your Personal Information.
15. Disclaimer Regarding Security
By using the Product, You acknowledge the risks of internet data transmission. We do not guarantee security but do our best to protect Your data.
16. Changes to This Policy
We may change this policy at any time. Continued use of the Product means You accept the new terms.
17. Complaints
We handle complaints promptly and fairly.
Response time: 14 days
Resolution time: 30 days
To lodge a complaint, email: information@ashleensingh.com
18. Contact Us
Ashleen Singh
Email: information@ashleensingh.com
Refund Policy
1. Customer Satisfaction is Our Priority
At Ashleen Singh, customer satisfaction is our priority.
We provide refunds, repairs, and replacements in accordance with the Australian Consumer Law.
2. Australian Consumer Law
Your rights under the ACL include refunds or replacements for major product or service failures, and repairs for minor issues. We uphold all guarantees under the law.
3. Change of Mind
We may offer a refund or exchange at our discretion if:
Notified within 2 days of receipt
Product is unopened, unused, and in original packaging
Services haven’t been performed
Government ID is provided
4. Products Damaged During Delivery
Contact us within 7 days.
Return the product in received condition for a replacement, repair, or refund.
5. Exceptions
We may refuse a refund or repair if:
Product was misused
You were informed of the issue beforehand
You insisted on custom changes against advice
Exemptions apply under the law
6. Shipping Costs for Returns
If your product is eligible for return, we will cover shipping costs.
If it’s not eligible after inspection, costs may be your responsibility.
7. Products Containing Your Data
Back up and remove sensitive data before returning a product. We’re not liable for data loss.
8. Refurbished Products
We may replace products with refurbished versions or use refurbished parts.
9. Assistance from Manufacturers
Manufacturers may offer additional support or warranties. You may contact them directly if you wish.
10. Response Time
We aim to process requests within 14 days of receipt.
11. How to Return Products
Contact: information@ashleensingh.com
Refunds will be issued via the original payment method.
Proof of purchase and ID may be required.
12. Contact Us
Email: information@ashleensingh.com
The entire contents of this website are copyrighted by Ashleen Singh, unless otherwise noted. Except as stated herein, no portion of these contents may be displayed, reproduced, republished, uploaded, posted, transmitted, or distributed in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without prior permission from the copyright holder.
Permission is granted solely for your personal or internal use for non-commercial purposes to display the contents using a computer with HTML browser software and to download, use, and print copies of the material, provided no modifications are made and all copyright and proprietary notices are preserved.
You may include links to the URLs of documents on the site in other HTML documents, provided trademarks are noted. This permission does not include the right to repost contents to other websites. Modification or use of the materials for any other purpose violates copyright and other proprietary rights. Some content may also be subject to additional limitations as specified within.
Ashleen Singh aims to ensure that information on this website is accurate and reliable. However, errors may occur. Ashleen Singh disclaims any express or implied warranties, including but not limited to merchantability or fitness for a particular purpose.
In some cases, content on the website represents third-party opinions or judgments. Ashleen Singh does not endorse and is not responsible for the accuracy or reliability of these third-party statements. Users rely on this content at their own discretion. It is the responsibility of the user to evaluate the content and its applicability.
For inquiries concerning trademarks, copyrights, or intellectual property, please contact:
Email: information@ashleensingh.com
Agreement Policy
Client Service Agreement
This Service Agreement (“Agreement”) is entered into between the “Client” and “Ashleen Singh” (the “Company”). It is agreed as follows:
Timeline
All calls and support must be completed within the timeframe outlined in the program documentation (ID EE), beginning from the first scheduled session. If calls are not completed within the designated program period, the Client forfeits any remaining sessions.
Ashleen Singh will schedule one full week off per quarter. Chat support will be available Monday to Friday, once every 48 hours, and no calls will be held during that time.
Tools to be Provided by Client
The Client will provide all necessary tools, documentation, and information required for the Company to fulfill its responsibilities under this Agreement.
Independent Contractor Status
The Company is an independent contractor and not an employee of the Client.
Ownership of Work Product
Once the Client has paid in full, all material created under this Agreement (the “Work Product”) will be considered “work made for hire,” and the Client will own all rights to the Work Product. If any pre-existing Company material is included, the Company grants the Client a non-exclusive, perpetual, worldwide license to use it.
No Guarantees
Results are not guaranteed. Any outcomes discussed are expressions of opinion only.
Payment Plan Clause
Payments must be made on time per the agreed program plan. The total coaching package is non-refundable. Missed or late payments may result in immediate suspension of services and access. Continued missed payments may result in legal action to recover outstanding amounts. Alternatively, a $1,000 early termination fee may be paid to cancel the contract.
Confidentiality
The Client will not disclose any proprietary or confidential information received from the Company. All shared information will be considered confidential unless stated otherwise.
Non-Disparagement
The Client agrees not to make false, derogatory, or disparaging statements about the Company or its representatives. The Company agrees to the same regarding the Client.
Promotional Material
The Client agrees that the Company may use their name, social media handles, and results for promotional purposes. Any additional terms regarding promotional use must be in writing.
Miscellaneous
The Client agrees to hold harmless the Company, its affiliates, employees, and contractors from any claims arising from participation in this Agreement.
This Agreement supersedes all prior agreements. It is governed by the laws of Australia, New Zealand, the United States, the United Kingdom, and the Pacific Islands.
Waiver & Cancellation Policy
I understand that life is busy, and unexpected events can occur. However, it is your responsibility to commit week to week for the best results—consistency creates success. Please provide at least 24 hours’ notice if you need to cancel a session. Sessions cancelled with less than 24 hours’ notice will be charged and are non-refundable, except in cases of genuine emergencies.
Due to the nature of our work, the full package fee is non-refundable. All sessions must be completed within a 6-month period unless otherwise agreed in writing.
I am here to coach you in your personal and business development, and I encourage you to trust your intuition. If anything feels off during our work together, please speak up.
